Part 1. Make-up exam at the test center

1. Proctored Exams Portal. If the portal is not visible in the left menu bar, add the Proctored Exams Portal to ICON.
2. Manage. Click the Manage button next to the original proctored exam request for the whole class.
3. Clone. From the menu that appears, select Clone to make a copy of the original exam request.
4. Exam Name. Adjust the title of the new proctored exam request, e.g., add the student’s last name.
5. Exam Section. Do not change the exam section.
6. Audience. Change the audience from all students to individual.
7. Exam Medium. Do not change the exam medium.
8. Delivery Method. Select "Iowa City Test Center Only" for students to test at an on-campus test center. On-campus test centers include both our North Campus test center and the SDS test center.
9. Window Start/Window End. Adjust the start/end dates and times as necessary for the make-up exam. Be sure to lengthen the window sufficiently if a student has extended time accommodations.
10. Duration. Adjust the number of minutes the student needs to finish the exam if necessary. Keep in mind that even though you do not need to add accommodations for extended time in the portal, extended time does need to be added to the exam in the Quizzes page of ICON. Visit this page to learn to  add extended time to a student's online exam.
11. Exam Source. Do not change the exam source.
12. Exam File. Do not change the exam file.
13. Materials Allowed. Update any materials allowed if necessary.
14. Student Instructions. You can use this field to add information about the exam for the student to review before they schedule. This information will not be available to the student when they arrive at the test center as it is only found in the portal.
15. View Students. To assign a student to your proctored exam request, click the View Students button. In the pop-up window that appears, click the gold plus (+) to bring up a list of the students in that section. Select the desired student. If you have multiple students allowed to complete the exam within the same exam window, same exam duration, and with the same materials allowed, those students can be added one at a time to the same request. If there are differences in the exam window, exam duration, or materials allowed, please add separate requests for each student. You may also complete this step later.
16. Save or Submit. After you assign a student to the proctored exam request, press Save to finish your request. If you would like to wait until later to assign the student, then scroll to the bottom of the window and click on the blue Submit button to finish your request.

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Part 2. Make-up exams with the virtual proctor

Assign a different date/time to the student

1. Open the “Quizzes” tab in ICON and click to open the exam.
2. Click on “Edit” at the upper right.
3. Scroll to the bottom of the page.
4. Under “Assign”, click on “+Add”. NOTE: Do not remove any information put in the Assign field previously - there is a risk of removing the exam completely from the gradebook.
5. In the blue outlined box under “Assign to,” start typing the student’s name. Select the name when it appears in the drop-down menu below (load time can be slow.)
6. Scroll down a little further to set an “Available from” and “Until” date for the student.
7. Scroll to the bottom and press the gold “Save” button.

Allow another attempt at the exam

1. Open the ICON site.
2. Open the “Quizzes” tab.
3. Open the exam. Virtually proctored exams have "Virtual Proctor" in the title.
4. Click on “Moderate this Quiz.”
5. Scroll down or search for the student’s name.
6. Check that the student has an attempt remaining. The “Attempts Left” column should show “1.” If the student has attempted the exam, the “Attempt, Time, and Score” columns will be filled and “Attempts Left” will show “0.”
7. To add an attempt, click on the pencil icon in the student’s row.
8. In the box beside “Extra Attempts” type a “1.”
9. Click on the gold “Save” button.

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